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Notice Board

Cancellation and reissue charges for Spice jet fare:Cancellation and reissue charges for Spice jet (DOMESTIC) INR 1500/- per person per sector w.e.f 6th September 2013.
Important notice for Go AirGoAir shifted the operations from Terminal 1B to Terminal 1A on at the Chhatrapati Shivaji International Airport
(Mumbai Domestic Airport) on 1st July 2013.
A separate check-in counter at Terminal 1A is available for GoAir passengers now.
Online agents introduces new mark-up feature to earn Mark-up on domestic low cost carrier coupons!Online agents has added new mark-up feature on mark-up tool page.
It allows you to add your own mark-up on Coupons of Low Cost Carrier.
UDF TAX FOR KOLKATA effect from 1st March’13All international embarking passengers Ex-CCU will be paying new UDF charges (IN-tax) of INR 1124.On all ticket issued prior notification, passengers must pay at airport.
Service Tax on Other FeesThe Central Government has announced Date of Introduction of new regime of Negative List approach in Service Tax, which will apply with effect from 01.07.2012 i.e. service tax would be applicable on all services except those mentioned either in the Negative List or in the Mega Exemption List.
With immediate effect, Service Tax will be applicable on following services or related collections which are part of transport of passenger by air.

Services Rate of Service Tax
Collection as part of transportation of passengers 4.944% (Abated rate)
Charges recovered for .agreeing to provide service. 12.36%

Examples

Charges or Fees related Tickets Rate of Service Tax
Date Change Fee or Rebooking Fee 4.944%
Upsell/Upgrade Charges 4.944%
Difference in Fare 4.944%
Any charges for FFP services 4.944%
Ticket Cancellation Charge/Fee 12.36%
Refund Administrative Fee 12.36%
No-show Fee when ticket is put for refund 12.36%
No-show Fee is collected along with rebooking fee when passenger is no-show and changes date of travel 4.944%

Pls note that Charge and Fee have the same meaning.
As per provisions of Service Tax, the tax on ticket related collection will be applicable for taxable air transportation journeys starting in India. As a thumb rule, Service Tax (JN) on related collections will be collected against tickets where JN is already applicable and collected on the ticket.
The amount of Service Tax will be calculated manually. The amount collected is to be added to the existing amount against code “JN”. Assuring our best services at all times.

Revised Jet Airways and Air India commissionsPlease note the revised Air India and Jet Airways commissions.
These are applicable for all Online agents partners from 16th July 2012.

Category Commissions
Air India International Less 1% on Gross; 3% on Basic
Air India Domestic 1% on Gross
Jet Airways International Less 1% on Gross; 3% on Basic
Jet Airways Domestic 1% on Gross

* Applicable from 16th July, 2012
If you have any queries, please feel free to contact us at (022) 6713 4444.
Assuring our best services at all times.

Implementation of JN (service Tax) on Jet Airwaysplease be advised with effect from 18th July, 2012, as per directives from Government of India, a Service Tax of 4.944% will be applicable on all fees/charges/ penalties & RAF for all cabins on Jet Airways & JetKonnect. This Service Tax will be applicable for the following services transacted in India for all journeys plated on the 589/705 documents.
*Cancellation Penalties
*Date change fee / reissues.
*No Show Penalties
*Penalties on group bookings i.e. name change / date change / reissues etc.
*Any Additional collections.In case of reissues, refunds, Service Tax must be computed manually and added to the applicable penalty amount. Your cooperation and understanding is highly appreciated.Please note:
Optional Payment Charge (under .OB. Tax code) given in the table below is inclusive of Service Tax of 4.944% and no manual calculation/collection will be required.
SERVICE TAX CIRCULAR :We wish to bring to your kind attention that as per Notification No. 06/2012 dated 17th March 2012 from the Government of India . Ministry of Finance, Service Tax applicable on First, Business and Economy class travel has been revised to 4.944% of (Base Fare + YQ + YR) for International or Domestic travel originating ex-India effective 01st April 2012.For tickets issued between 01st March 2012 and 31st March 2012 for travel on / after 01st April 2012, the new service Tax rate @ 4.944% will be applicable.For tickets issued with the old rate, the difference in the service Tax amount will be collected at the airport at the time of check-in.Please inform your passengers accordingly.Your cooperation and understanding is highly appreciated.
Revised Cancellation & Date change charges :This is to notify that the cancellation and date change charges has been revised by LCC carriers.

Airline Cancellation Charges for Refundable Fares Date Change Charges
Indigo Rs. 1000 for Domestic Rs. 1000 for Domestic
Indigo Rs. 1,850 for International Rs. 1,850 for International
SpiceJet Rs. 1500 for Domestic Rs. 1500 for Domestic
SpiceJet Rs. 1850 for International Rs. 1850 for International
Go Air Rs. 1000 for Domestic Rs. 1000 for Domestic
Jet Airways Rs. 1000 + 4.96% JN Tax for Domestic Rs. 1000 + 4.96% JN Tax for Domestic
Jet Lite Rs. 1000 + 4.96% JN Tax for Domestic Rs. 1000 + 4.96% JN Tax for Domestic
IATA suspended Kingfisher.s tickets and refunds :This is to notify that effective from 8th March 2012, IATA has suspended ticketing and refund capabilities of Kingfisher Airlines (IT-090) for the countries below:Australia, Austria, Bangladesh, Belgium, Luxembourg, Canada, Eastern Africa (KE,TZ, UG), Finland, France, Germany, Gulf Area (AE, BH,OM,QA), Hong Kong (HK, MO), India, Indonesia, Ireland, Israel, Japan, Kuwait, Malaysia, Nepal, Netherlands, Nordic & Baltic (SE, NO, DK, EE, LV, LT, IS), Saudi Arabia, Singapore, Sothern Africa (MU,ZA,ZM,BW), Spain, Sri Lanka, Switzerland/Liechtenstein, Thailand (TH,KH,) United Kingdom and Vietnam.If you have bookings on Kingfisher Airlines, please contact Kingfisher directly for complete ticketing or the refund activities for these countries until further notice.
User Development Fee at IGI Airport(DEL) :The Airports Economic Regulatory Authority (AERA) in India vide order Order No 28/2011-12 dated 8th November, 2011 has granted permission to levy Development Fee (DF) for passengers departing from Indira Gandhi International Airport (DEL) effective 1st December, 2011.

Name of Fee Development Fee
Code IN
Effective Ticketing Date Immediate effect
Effective Travel date 01 December, 2011
Application Per passenger departing
Domestic departure INR 221
International departure INR 1434
Administrator Delhi International Airport Ltd
Exemptions . Infants (children under 2)
. Persons travelling on official duty on aircraft operated by Indian Armed Forces
. Airline crew on duty
. Transit/Transfer Passengers (up to 24 hours). A passenger is treated in transit only if onward travel journey is within 24 hrs from arrival into Delhi and is part of the same ticket, in case 2 separate tickets are issued it would not be treated as a transit passenger.
. Involuntary rerouting due technical problem or weather conditions

This charge to be collected on the ticket by all airlines.
The fee is inclusive of Service Tax.
Each embarking passenger who has bought ticket in advance but UDF is not collected on the ticket, will have to pay UDF at the airport. On tickets issued before 1 Jun, 2011 with the old rate, for which UDF has not been refunded, the difference needs to be collected.

Tax Deducted at Source (TDS) as per Income Tax Directive :There will be a TDS on every transaction @ 10% for PAN (Permanent Account Number) holders and 20% if the agent is not having a PAN or has not submitted to Online agents.com at the time of registration. The PAN can be submitted or updated in the ‘My Account’ section.TDS will only apply on the discounts / commissions paid to the PSA’s by Online agents.com (illustrated below) and a TDS certificate will be provided on a quarterly basis.E.g. If a discount / commission earned by an agent on a ticket is Rs. 300.00, then the applicable TDS would be Rs. 30.00 (TDS @ 10% on the commission amount) for PAN holders and incase if the PAN is not updated at Online agents.com, the applicable TDS amount would rise to Rs. 60.00 (TDS @ 20% on the commission amount) in this case.The above regulation is enforced by Income Tax Department and to know more about it you can visit:http://www.simpletaxindia.org/2010/01/tds-at-maximum-rate-without-pan-press.html
Flight Departures :Kingfisher Airlines: All flights from Mumbai (BOM), with 3 digits flight no. will depart from Terminal 1A and flights with 4 digits flight no will depart from Terminal 1B, irrespective of Kingfisher Red or Pure Kingfisher Airlines Equipment. Its recommended to reconfirm the terminal information with the airline / airport authority and under no circumstances, Online agents.com can be held liable for any changes made by the airline / airport authority.
Online Cancellations and Refunds :Now you can make full as well as partial (passengerwise) cancellations online and get refunds within 24 hrs.* of cancellation.You can cancel the tickets from ‘My Transactions’ menu available in the ‘My Account’ section.Note: Cancellations through Online agents.com can only be processed 6 hrs. prior to the scheduled departure time of the flight and 24 hrs., in case of international carriers. Any cancellation occuring after the stipulated time, has to be done directly with the respective airline.In case of the flight being re-scheduled / cancelled by the respective airline, full refund requests for the same will only be accepted if the stamped / endorsed copy is produced while making the refund request. (The stamped / endorsed copy can be sent either by fax on 022 28326680 or as a scanned document via email.)Partial cancellation of Round Trip fare is not allowed in IndiGo, Spicejet and Go Air.

Please provide GDS Carrier Airline Stamp Copy (For full refund or exchanged, especially for Air India)

Partially utilized tickets cannot be cancelled for International sectors.

*Refunds will be reflected within the following time lines with respect to the mode of payment acquired:
Online agents.com account: 24 hrs.
Itz Cash / Zip Cash: 24 hrs.
Net Banking: 5 – 10 days
Credit Card: 8 – 10 days

 Note  : this Notice can be change time to time